Job Announcement

Title: Development Operations Manager
Type: Full-Time Position, Hybrid, Non-Exempt
Location: Chicago, IL
Annual Salary Range: $65,000-$75,000
Supervisor: NAKASEC Director of Development

About NAKASEC

The National Korean American Service & Education Consortium (NAKASEC) is a leading Asian American immigrant justice organization advocating for systemic change at the local, state, and federal levels. NAKASEC is a network of affiliate grassroots community-based organizations in six states (IL, NY/NJ, PA, TX, and VA) and a national staff. Our mission is to organize Korean and Asian Americans to achieve social, racial, and economic justice.

The Development Operations Manager will play a key role in a team effort to ensure that NAKASEC and our network have the critical resources required to support movement building, organizing and advocacy campaigns, and infrastructure development. This position involves a high volume of writing, data and website management, and research, and therefore requires deft skills in those areas. The Development Operations Manager will report to NAKASEC’s Director of Development.

NAKASEC’s national office is located in Chicago, IL, with team members working both in Chicago and remotely in other cities; the Development Operations Manager position is located in Chicago and the staff member is expected to work in the office at least two days a week. NAKASEC staff are represented by the Industrial Workers of the World (IWW) and the Development Operations Manager is a member of the group of employees represented by the Union.

Major Responsibilities

• Grant Management
  • Co-manage with the development team a grant tracking system to ensure timely preparation and submission of grant applications, reports, and related materials for NAKASEC and affiliates.
  • Meet with NAKASEC and affiliate staff and subgrantee partner organizations as needed to collect information for grant applications and reports.
  • Research demographic and other relevant information to strengthen grant materials.
  • Research potential funders for NAKASEC and affiliates.
  • Organize and maintain grant files for NAKASEC and affiliates.
  • Regularly attend staff and strategy meetings to attain information for fundraising purposes.
  • Provide general support to Director of Development for cultivating and stewarding funder and donor relationships.
• Individual Giving
  • Co-manage with development team fundraising campaigns and events.
  • Manage and analyze CRM data and lead implementation strategies to increase giving for NAKASEC.
  • Prepare data reports for Director of Development.
  • Lead CRM training for NAKASEC and affiliate staff and provide technical assistance for affiliate fundraising initiatives.
  • Work with development team to create and implement donor stewardship programs.
  • Administer gift acknowledgements.
  • Draft copy for social media posts, email, and direct mail pieces.
  • Answer general inquiries from donors.
• CRM, Website/Media
  • Maximize CRM usage by learning about, testing, and implementing various functions; train NAKASEC and affiliate staff as needed.
  • Monitor and clean data on a regular basis; create data hygiene practices.
  • Assess NAKASEC and affiliate websites and suggest and implement changes for increased giving and general functionality; update websites as needed.
  • Create and edit video projects for NAKASEC communications.
• Field Work
  • Deepen knowledge of NAKASEC and affiliate work by participating (and traveling if necessary) in campaigns and programs.
• Other duties that may be assigned related to the list of job duties above and necessary for the fulfillment of NAKASEC’s mission.

Qualifications

• 3-5 years of experience independently writing grant materials and creating budgets, planning and executing individual giving campaigns, and managing CRM and web operations.
• Strong vision of community empowerment and deep commitment to changing the world with marginalized communities.
• At least two years of nonprofit administrative experience; development work preferred.
• Strong skills in writing, editing, proofreading, research, and data analysis.
• Ability to meet deadlines and manage multiple projects.
• Ability to be a creative thinker, resourceful, proactive, and deft at problem solving.
• Ability to execute day-to-day tasks and work independently.
• Enjoys both listening to and sharing ideas and opinions.
• Ready to resist racism, patriarchy, homophobia, transphobia, classism, and ableism.
• Ability to regularly travel to meetings, retreats, actions, affiliate galas, and other NAKASEC and affiliate events.
• Ability to work some evenings and weekends.
• Working knowledge of Microsoft Office, HTML, CRMs, and website systems.
• COVID-19 vaccination required to work at NAKASEC.
• Bilingual in English and an Asian language a plus.

NAKASEC is a 501(c)(3) nonprofit organization and an equal opportunity employer. People of color, women, queer, and non-binary folx are encouraged to apply.

To apply, submit resumé to jobs@nakasec.org